Shipping & Payment

How do I place an order?

Placing an order in our online store is very easy. Select the product you want, add it to your cart, and follow the instructions at checkout. Your order will be on its way to you in no time!

Can I change my order after it’s been placed?

Changes to your order are possible as long as it hasn’t been shipped yet. To make a change, please contact our customer service immediately at support@clouvou.de.

Are there discounts for bulk orders?

For customized quotes on bulk orders, please contact our customer support at support@clouvou.de. We’ll be happy to provide you with a tailored quote.

How long does shipping take?

Within Germany, delivery typically takes 2–4 business days from the time the order is placed. International delivery times may vary.

How much are the shipping costs?

We do not charge shipping costs for our chairs.